Construction Policy

All projects are registered with the National Construction Authority (NCA) before mobilisation, delivered by NCA-registered contractors in the correct category, and executed under design drawings approved by the relevant county government. Site safety complies with the OSH Act, 2007 and NCA safety guidelines.

Every project begins with a discovery phase covering objectives, budget, site conditions and design coordination with registered architects (BORAQS-registered where applicable) and engineers (EBK-registered).

We issue transparent, itemised quotations. Contracts define scope, timeline, materials, deliverables, payment terms, warranties, insurance and dispute resolution before construction begins. Standard forms (e.g. JBC or FIDIC) are used where appropriate.

Payments are milestone-based against verified physical progress. Retention of 5% is typically held for the defects liability period (usually 6 months) and released on completion of any snagging items.

We enforce an Inspection and Test Plan (ITP) at each construction stage — earthworks, foundations, structure, MEP, finishes — with sign-off before the next stage proceeds. Third-party testing is used for concrete cubes, steel and waterproofing where required.

All sites operate under a documented Site Safety Plan aligned to the OSH Act, 2007. Mandatory PPE, method statements, toolbox talks, restricted-access zones and incident reporting are enforced throughout the works.

Where required, an Environmental Impact Assessment (EIA) is conducted under EMCA, 1999 and lodged with NEMA before works commence. Construction waste is disposed of through licensed handlers, and dust, noise and effluent are managed to statutory limits.

Every variation is captured on a formal Variation Order — description, cost impact, time impact — and signed off by the client before it is executed.

Handover includes final walkthrough, snagging list resolution, an occupation certificate from the county, warranties, and — where relevant — operations & maintenance manuals and as-built drawings.

The defects liability period (typically 6 months) begins from the date of practical completion. Defects notified during this period are rectified at no additional cost, save for damage caused by the client or normal wear and tear.

Disputes are first addressed through good-faith negotiation, then mediation, and — if unresolved — arbitration under the Arbitration Act, 1995 by a single arbitrator appointed by the Chartered Institute of Arbitrators (Kenya Branch), sitting in Nairobi.