Service

Property Management

Hands-off ownership with reliable, transparent management.

Overview

What we offer

Our Property Management service is designed for landlords and investors who want steady, predictable returns without the daily operational burden. We run your property like an institution would — with proper tenant screening, enforceable lease terms, disciplined rent collection, planned maintenance, and transparent monthly reporting. Whether you own a single unit or a large mixed-use portfolio, our team becomes the professional interface between you, your tenants, and your asset, protecting both your income and your long-term capital value.

  • Tenant management
  • Rent collection
  • Lease management
  • Property inspections
  • Financial reporting
  • Vacancy management
  • Landlord support
Property Management
Detailed Offerings

Everything included in Property Management

A full breakdown of what each part of this service delivers, so you know exactly what to expect from us.

01

Tenant Management

We handle tenant marketing, background checks (ID, employment, credit, and reference verification), viewings, onboarding, and day-to-day communication. You get quality tenants who pay on time, respect the property, and stay longer — reducing turnover cost and void periods.

02

Rent Collection & Arrears

Automated invoicing, M-Pesa and bank collection, real-time reconciliation, and a structured arrears process with clear escalation. Rent lands in your account on a fixed monthly cycle with a detailed statement — and defaulters are followed up firmly and professionally, with legal support if required.

03

Lease Management

Drafting, execution, and renewal of legally compliant tenancy agreements, deposit handling, rent escalations, and lease compliance monitoring. We keep every lease current, enforceable, and aligned with prevailing legislation.

04

Property Inspections

Move-in, quarterly routine, and move-out inspections with dated photographic reports. We catch issues early, protect your deposit position, and give you complete visibility on the condition of your asset at all times.

05

Financial Reporting

Clear monthly owner statements showing rent collected, expenses incurred, arrears, and net remittance. Annual summaries make tax filing painless, and every transaction is fully auditable in your owner portal.

06

Vacancy Management

Proactive marketing before lease expiry, professional photography, listing across major portals, and competitive rent pricing based on live market data — so vacant units are let quickly at the best achievable rent.

07

Landlord Support

A dedicated portfolio manager as your single point of contact, plus advisory on rent reviews, refurbishment ROI, insurance, and compliance — so you always have a professional voice on your side.

Benefits

Why clients choose this service

Consistent, on-time rent collection

Lower vacancy rates through active marketing

Transparent monthly owner reports

Vetted tenants and enforced lease terms

Process

How we work with you

A structured, transparent approach at every step.

01

Onboarding

Property audit, pricing strategy, and marketing plan.

02

Tenanting

Screening, lease preparation, and move-in.

03

Operations

Rent collection, inspections, and maintenance coordination.

04

Reporting

Monthly financial statements and portfolio reviews.

Frequently Asked Questions

Our full-management fee ranges from 7%–10% of rent collected, depending on portfolio size, property type, and complexity. Letting fees (typically one month's rent, one-off) and lease renewal fees are disclosed upfront. There are no hidden charges or maintenance markups without written approval.
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